Your business is important to us. LifeLong Cutlery will not do anything to jeopardize the trust you have placed in us. Below are the measures we take to ensure your privacy and security while using our site.
LifeLong Cutlery is committed to protecting your privacy on the Internet. We will only ask for information necessary to process the current transaction. The personal information you submit to us will not be used outside of normal business operations (e.g. shipping). LifeLong Cutlery does not sell or rent customer information.
LifeLong Cutlery uses the industry standard Secure Sockets Layer (SSL) encryption to ensure your credit card information is secure. When you enter your financial data on our site, it is immediately converted into an indecipherable code. Only LifeLong Cutlery servers can read this encrypted code. We employ VeriSign, one of the most trusted, most used providers of SSL Certificates in the world, to encrypt and transfer data.
LifeLong Cutlery uses session cookies (small data files read by web browsers and stored on your hard drive) to collect information to assist us in providing you with a smoother shopping experience. No secure information, such as billing information will be saved after you leave our site. You may, however, choose to save your non-secure personalization information on our site for future use. In order to place an order or personalize merchandise on this site, you must have cookies enabled.
Use of Information
LifeLong Cutlery collects information from you when you establish or update an account, enter a contest, shop online, or request a catalog. Categories of information collected include name, address, e-mail address, telephone number, and credit card information. This information is used to allow LifeLong Cutlery to deliver the products ordered, fulfill requests, contact you in case of order or delivery issues, verify an order, respond to your inquiries, or deliver information about our products to you. Your information may be released to third party vendors for order fulfillment. These vendors agree to protect your information in the same fashion.
We send promotional mail and emails periodically. You can opt out of these communications at any time. Via email, use the opt-out link located at the bottom of the email. To opt out of direct mail communications, give us a call or email our Customer Service Department. If you opt-out of receiving promotional information from LifeLong Cutlery, you will not receive information about specials, new products, and other information that may be of interest to you.
Statements of satisfaction from our customers are posted throughout our site. Testimonials may include the customer’s photo, portions of a customer’s name and/or geographic location. All testimonials are customer approved.
Contests and Sweepstakes
At the conclusion of contests, all entrants will be notified that a winner has been selected. Entry into contests requires your agreement to allow LifeLong Cutlery to publish your name, affiliation, and/or geographic location on our site and in marketing materials.